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INDONESIA – Changes for Third-Party Agents Submitting Immigration Applications [UPDATED]


On 22 November 2016 the immigration office issued a new, more lenient policy, once more allowing third-party agents to submit immigration permit applications at immigration offices with a letter of attorney, as previously, but requiring them to also show the company ID card of a signatory (Head of HR or company director) of the company they are representing.

Effective 14 November, the Indonesian immigration authorities prohibited third-party agents from representing companies or assignees at immigration offices to residence permits.

What Has Changed?

Previously, employers could use third-party agents with a letter of attorney to represent them when attending immigration offices in Indonesia to submit "KITAS" (limited stay permit) and "MERP" (multiple-exit re-entry permit) applications, collect issued permits or liaise with the authorities.

According to a decree issued by the Directorate general of Immigration, from 14 November 2016, only company staff, holding a company ID card, could arrange immigration permits at immigration offices in Indonesia.

Action Items

  • Employers seeking to obtain immigration permits in Indonesia should ensure that any third-party agents sent to the immigration office to submit immigration permit applications on their behalf have a company ID card of a signatory (Head of HR or company director).
  • Employers should check the representation policy at each immigration office before attending, as policy may differ between offices.

This news alert was prepared using information provided by PNB Law Firm.

DISCLAIMER: The information contained in this immigration alert has been abridged from laws, court decisions, and administrative rulings and should not be construed or relied upon as legal advice. If you have specific questions regarding the applicability of this information, please contact Peregrine © 2021 Peregrine Immigration Management Ltd.